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Client Voice

The floor map and infinite flow have been effective, and as one of the goals, PV, has been cleared, now we want to strengthen efforts to reach new customers such as through communication on SNS and tie-ups with other companies, and also to improve the UU and content quality.

Isetan Mitsukoshi Ltd.
Manager in charge of business strategy, EC division, sales headquartersMr.Takeshi Suganuma

People receive service first and foremost right after entering a space. I think that the way Loftwork focused on this point and started a concept from service and not from building or facilities illustrates that the company introduced a new style of the future space design ahead of others. In this project, I had a chance to experience a new way of thinking where service is situated in the upstream and from which things are produced, instead of the existing process in which a space design is defined first, translated into form by a designer, and to which service is added afterwards.

Mitsui Fudosan Co., Ltd.
Director, Venture Co-creation Department, Mr.Ken Matsui

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